Topic
Domains & DNS
Domains
How to transfer a domain to Webway (including .co.za)
Move a domain you already own to Webway. The steps differ for .co.za and for .com and other international extensions: what to prepare, how to order the transfer, how approval works, and what happens to your website and email.
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How to get my EPP (auth) code or transfer my domain away from Webway
Moving a domain to another registrar? How to unlock it and get the authorisation code for .com and other international extensions, and how .co.za transfers work without a code.
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My domain has expired: how do I get it back?
When a domain expires, the website and email stop working. Most domains can be recovered by renewing in the client area, but fees rise and the domain can be lost the longer you wait.
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How to update my domain's owner (registrant) or contact details
Change the registrant, admin, technical or billing contacts on your domain, keep the contact email valid so approvals reach you, and understand the extra checks when the owner changes.
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How to register a new domain
Search for and register a domain name in the Webway client area, from choosing an extension to paying and pointing it at your hosting.
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DNS & Nameservers
Point my domain to Webway (change nameservers)
Point a domain registered with Webway or another registrar to your Webway hosting. Learn how the change may affect your website and email.
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How long does DNS propagation take?
DNS changes are often visible within a few hours, but some networks can take longer to update. Learn why this happens and how to check your domain.
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DNS records explained: A, CNAME, MX and TXT
What each type of DNS record does, what a typical Webway hosting zone contains, and which record to change for common tasks.
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How to edit my DNS records
Add, change or delete A, CNAME, MX and TXT records in cPanel's Zone Editor or DirectAdmin's DNS Management, and the mistakes to avoid.
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How to use Cloudflare with my Webway hosting
Put Cloudflare in front of your Webway site the right way: which records to proxy, the SSL mode to choose, and how to avoid redirect loops and broken email.
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