How long does DNS propagation take?
What is DNS propagation?
When you change nameservers or DNS records, internet providers and devices do not all see the change immediately.
DNS resolvers temporarily cache information. Each resolver updates its cached copy at a different time. During this period, some visitors may reach the old service while others reach the new one.
How long should it take?
Typical times are:
- A DNS record change may appear within minutes or a few hours.
- A nameserver change may take several hours.
- Some networks may take up to 24–48 hours to update.
The exact time depends on the previous record's cache settings, the registrar and the DNS resolver being used.
Repeatedly changing the record does not make propagation faster. It can make troubleshooting more difficult.
How can I check propagation?
You can use a public DNS checker such as DNSChecker.
- Enter your domain without
https://or a page path. - Select the record type you want to inspect.
- Compare the answers returned from several locations.
Check these record types when relevant:
| Record | What to check |
|---|---|
| NS | Which nameservers control the domain |
| A | Where the main domain points using IPv4 |
| AAAA | Where the domain points using IPv6 |
| CNAME or A | Where www points |
| MX | Which servers receive your email |
Webway's nameservers are:
dns1.webway.hostdns2.webway.host
Check the main domain and www separately. They can return different results.
Why do I still see the old website?
Your device, router or internet provider may still have the old answer cached.
Try:
- Opening the website in a private or incognito window.
- Testing on a mobile connection instead of Wi-Fi.
- Restarting your browser and router.
- Clearing your device's DNS cache.
- Checking the domain through a public DNS checker.
A browser or website cache can also show old content even after DNS has updated.
What should I do while DNS is updating?
- Keep the old website and email services active.
- Avoid making repeated DNS changes.
- Check both the main domain and
www. - Test email in both directions if MX records changed.
- Remember that DNS changes do not copy website files or email messages.
If email moved to a new server, some messages may temporarily reach the old mailbox while other senders use the new DNS information. Check both systems during the change where possible.
Still stuck?
Open a support ticket and include:
- Your domain name
- The record or nameserver you changed
- The old and new values
- The date and approximate time of the change
- A link or screenshot showing the DNS-check results
- Your internet provider and country
- Whether the problem affects the website, email or both
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