Topic
Getting Started & Account
First steps after ordering hosting: a checklist
Just ordered Webway hosting? Work through this checklist to log in, point your domain, set up email, secure your account and get your website online.
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Which control panel do I have: cPanel or DirectAdmin?
Webway hosting runs on either cPanel or DirectAdmin, depending on the product you bought. Here are three quick ways to tell which one you have, and why it matters when following our guides.
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How to log in to cPanel or DirectAdmin
Two ways to open your hosting control panel: one-click from the Webway client area, or directly by address with your username and password. Also covers forgotten passwords and what to do when the login page won't load.
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How to move my website and email to Webway from another host
Move an existing website and its email to Webway with as little downtime as possible: what to copy, in what order, and when to change nameservers.
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How to turn on two-factor authentication for my client area
Add a second login step to your Webway client area so a stolen password alone can't get into your billing, domains and hosting.
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How to check Webway's service status and get outage updates
Check for current Webway incidents, subscribe to updates, and tell whether a problem affects the server or only your account.
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How to add a user or contact to my client area account
Invite someone with their own client area login and chosen permissions, or add a contact who receives selected account emails.
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