Topic
SSL & Security
SSL & HTTPS
Why does my website say "Not secure"?
Find out why your free SSL certificate has not been issued or why your browser still reports an insecure connection.
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How to force my website to use HTTPS
Once your SSL certificate works, make every visitor use the secure https:// address automatically: cPanel's one-click option, an .htaccess rule for both panels, and the WordPress settings.
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How to install a paid SSL certificate
Every Webway site gets a free certificate automatically. If you've bought an OV, EV or wildcard certificate, here's how to generate the CSR, install it in cPanel or DirectAdmin, and what happens when it expires.
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Account & Site Security
My website or email account has been hacked: what to do
What to do in the first hour when a website is hacked or an email account is sending spam: contain it, change every password, clean it, and stop it recurring.
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How to turn on two-factor authentication for cPanel or DirectAdmin
Protect your cPanel or DirectAdmin account with a time-based code from an authenticator app.
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How to spot phishing emails pretending to be Webway
Recognise fake Webway invoices, suspension warnings and password requests before they compromise your account.
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