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9 results for “My website works for others but not for me”
My website works for others but not for me
If your site, email or control panel won't load from your connection but works everywhere else, your IP address is probably blocked, or your device is holding old DNS. How to tell, and what to send us.
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My website is down: is it the server, DNS or my site?
Quick checks, in order, to find out why your website isn't loading: server status, your own connection, domain expiry, account status, DNS and recent changes.
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How to check Webway's service status and get outage updates
Check for current Webway incidents, subscribe to updates, and tell whether a problem affects the server or only your account.
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What do 500, 403, 404 and 508 errors mean on my website?
What each common error code means, what usually causes it on shared hosting, and how to fix it yourself. Covers 500, 403, 404 and 508, plus a quick reference for other codes.
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How to reset or change an email account password
Change a mailbox password in cPanel, DirectAdmin or webmail, and update every device afterwards so your connection doesn't get blocked.
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How to get SSH access and connect
SSH is off by default. Request access, create a secure key and connect to your hosting account.
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I'm locked out of WordPress admin
Recover access to WordPress when your password fails, the reset email does not arrive or a plugin blocks the login page.
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Outlook keeps asking for my password
When Outlook asks for the password again and again, the cause is usually a wrong or old password, a blocked connection, or a port and security mismatch. How to find which, in order.
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How to upload my website with FTP using FileZilla
Create an FTP account and use FileZilla to upload your website to the correct folder on cPanel or DirectAdmin.
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