Question 1

How to setup recurring (monthly) payments

Accepted Answer

Introduction

There are two ways in which you can setup recurring monthly payments, taking the hassle out of having to make payments manually:

Using the Stripe payment method ( recommended)
Using the PayFast subscribe payment method

1. Stripe payment method

Login to the client area
Hover over Billing, and click on Payment Methods
Click on Add New Credit Card
Add your credit card details and click on Save Changes

2. PayFast subscribe payment method

Login to the client area
Hover over Billing, and click on My Invoices
Click on the unpaid invoice that you would like to create a recurring payment for
From the Payment Method dropdown on the right side, select PayFast
You can now click on the Subscribe button just below the dropdown
You will be redirected to PayFast where you can either login to your PayFast account to complete the recurring payment setup, or simply enter your card details that will be debited each month

Question 2

How to manage your Webway account

Accepted Answer

How to manage your account

Introduction

| Through the client portal, you can manage your account information, security settings, billing, services, domains and support. This guide will walk you through the process of logging into the client area and provide an overview of the various functions you can perform once you're logged in.

Logging into the Client Area

Step-by-Step Login Process

Navigate to the Login Page:

Visit Webway.
Click on the login button on the top right. This will redirect you to the client area login page.

Enter Your Credentials:

On the login page, you will be prompted to enter your email address and password. These are the credentials you set up when you first registered for an account with Webway.

Click 'Login':

After entering your credentials click the “Login” button to access your client area.

Troubleshooting Login Issues

Forgot Password: If you've forgotten your password, click on the “Forgot Password” link and follow the instructions to reset it.
Account Issues: If you encounter other issues, such as an account lock or disabled account, kindly open a support ticket here.

Functions in the Client Area

1. Account Management

Update Personal Information: Modify your contact details, billing address, and email preferences.
Change Password: Update your account password for

Question 3

Add email account in Outlook

Accepted Answer

How to Add an Email Account to Microsoft Outlook

This guide will walk you through the process of adding an email account to Microsoft Outlook. Whether you're setting up Outlook for the first time or adding another email account, these steps will help you get started.

Prerequisites

|| * Ensure you have Microsoft Outlook installed on your device. || * Have your email address and password handy.

Steps to Add an Email Account to Microsoft Outlook

Step 1: Open Microsoft Outlook

Click on the Outlook icon on your desktop or find it through the Start menu.

Step 2: Access the "Add Account" Option

If this is your first time setting up Outlook, a welcome screen will appear. Click on 'Add Account'.
If you already have an account set up, click on 'File' in the top left corner, then choose 'Add Account' from the Account Information menu.

Step 3: Enter Your Email Address

In the 'Add Account' window, enter your email address.
Click 'Connect'.

Step 4: Enter Your Password

After clicking 'Connect', a new window will prompt you for your password.
Enter your password and click 'OK'.

Step 5: Wait for Outlook to Connect to Your Email Server

Outlook will now attempt to connect to your email server and configure your email account.
This process might take a few minutes. Once completed, you will see a success message.

Step 6: Finish the Setup

Click 'Done' to fini

Question 4

How to create an email account in cPanel/DirectAdmin

Accepted Answer

Introduction

| In this article, we explain how to create an email account in cPanel or DirectAdmin, set email quotas and send limits. There are also links to additional articles which explain how to add these email accounts in popular email clients such as Outlook or Thunderbird.

There are two parts to this article:

Creating an Email Account in cPanel
Creating an Email Account in DirectAdmin

Creating an Email Account in cPanel

1. Log into cPanel

Access your cPanel account by visiting http://yourdomain.com/cpanel (replace yourdomain.com with your actual domain name).
Enter your cPanel username and password to log in. You can find your login details and server URL in the "New Account Information" email. Alternatively, you can login to the client portal and login to your cPanel hosting package from there.

2. Navigate to Email Section

Once logged in, find the Email section on the cPanel dashboard.
Click on Email Accounts.

3. Create a New Email Account

In the Email Accounts section, click on Create.
Enter the desired email address (e.g., info@yourdomain.com) in the username text box.
Choose a strong password for the email account or use the Generate button to create one automatically.
Set the mailbox quota or leave it as default (unlimited).

4. Complete the Creation

Click on Create button.
The new email account will now be listed in the Email Accounts section.

5. A

Question 5

How to upload website files in DirectAdmin

Accepted Answer

How to Upload Website Files in DirectAdmin

Uploading website files in DirectAdmin is a crucial step in the process of setting up your website. This guide will walk you through the process of uploading files to your server using the DirectAdmin control panel.

Login to DirectAdmin: Visit the URL of your server (e.g zada119.webway.host:2222) and log in with your username and password. You can find your login details and server URL in the "New Account Information" email. Alternatively, you can login to the client portal and login to your DirectAdmin hosting package from there.
Navigate to File Manager: Once logged in, find the File Manager icon in the DirectAdmin dashboard and click on it.

Uploading Files

Locate the Public_HTML Directory: Inside the File Manager, navigate to the public_html directory. This is the root directory for your website.
Upload Files:

Click on the Upload button usually located at the top of the File Manager.
Choose the files from your computer that you want to upload. You can select multiple files.
Wait for the upload process to complet

Question 6

Create hosting packages in WHM / DirectAdmin reseller hosting

Accepted Answer

Creating Hosting Packages in cPanel and DirectAdmin Reseller Hosting

| Creating hosting packages is a fundamental task if you have a reseller hosting package. Both cPanel and DirectAdmin offer tools for resellers to create predefined hosting packages, which can then be assigned to customers' accounts. This knowledge base article will guide you through the steps to create hosting packages in both cPanel and DirectAdmin reseller hosting environments.

Creating Hosting Packages in cPanel

If you're a cPanel reseller, creating packages is an efficient way to manage the resources allocated to your clients. Here's how you can create hosting packages in cPanel:

1. Log into WHM

First, access your Web Host Manager (WHM) using your reseller login credentials. WHM is where you'll perform administrative tasks like creating packages.

2. Navigate to `Add a Package`

Once logged in, find the Packages section in the left sidebar and click on Add a Package.

3. Define Package Name and Resources

In the Add a Package interface, you'll need to specify a name for your package and set the limits for resources such as disk space, bandwidth, email accounts, databases, and other services based on what you want to offer your clients.

4. Select Options

You can also configure other settings like cPanel themes, language, and shell access.

5. Create the Package

After configuring all the settings, click on Add to create your

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